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YouMail API to Help with Robocalls

By Frank Griffin
October 12, 2016

The number of Robocalls in the U.S. in the month of August alone totaled 2.6 billion, an increase of almost 10 percent from the previous month. Granted we are in a presidential election cycle and it contributes greatly to this number, but even if you take away the 10 percent increase, the number is still staggering. And with many mobile phones now the default primary phone for contact, more people are getting robocalls outside of the home, which can be annoying to say the least.

YouMail wants to solve this problem with a new application program interface (API) that will identify an undesirable robocaller programmatically for telecom carriers, private branch exchange (PBX) providers and third-party developers.

YouMail provides multiple communication solutions, including conferencing, virtual receptionist, voicemail, and caller ID systems using a cloud-based infrastructure. The company's new API is part of its call manager platform that stops robocalls with smart blocking technology and an accurate caller ID system.

The new API is a powerful tool built for developers that will identify if a number is definitely spam, likely spam, or not spam, which is drawn from the YouMail intelligent algorithms that combine call patterns and crowdsourced spam data. And because this database is always being expanded with hundreds of millions of phone numbers, it is able to continually adapt and learn to determine if a given number is an unwanted spammer.

"YouMail's ultimate goal is to help anyone trying to stop robocalls – including carriers, enterprise security companies, and application developers – in order to rapidly protect consumers and businesses from this extremely frustrating problem," said YouMail CEO Alex Quilici.

This data is collected for more than 5 billion calls the company has processed for users of its intelligent call management services. By spotting call patterns, call histories, user data, third-party data, and user feedback, the API can identify robocalls with high degree of accuracy.

"There are now multiple ways for carriers to protect consumers from robocalls, whether it's making them aware of apps and solutions like ours, providing integration mechanisms with these apps and solutions that enable them to work better or be easier for consumers to set up and use, or simply using data like ours to decide which calls to block or identify as potentially problematic," added Quilici.

Making YouMail API available will give developers, enterprises and telecom carriers a tool that will dramatically decrease the number of robocalls they and their customers receive. The API can be used as a value added service to attract new customers and protecting existing ones from this aggravating practice. The company stated it released the API in support of the Federal Communications Commission's newly created Robocall Strike Force, which is made up of service providers, manufacturers and technology firms looking to develop solutions for detecting, filtering and preventing unwanted robocalls. 

Edited by Stefania Viscusi

Contributing Writer

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